How to Contact Chicago Transit Agencies

Here is contact information for various Chicagoland public transit authorities:


Chicago Transit Authority (CTA)

Questions, comments or complaints about CTA's services.
Also to request Maps, Brochures, Schedules.
1-888-YOURCTA
(1-888-968-7282)

Email: ctahelp@transitchicago.com


Metra (Commuter train service)

Metra Passenger Services
547 W. Jackson
Chicago, IL 60661
(312) 322-6777 - Weekdays 8:00 AM - 5:00 PM


Pace (Suburban bus system)

Passenger Services
(847) 364-7223
passenger.services@pacebus.com


Regional Transportation Authority (RTA)

RTA Administrative Offices
175 W. Jackson Blvd, Suite 1550
Chicago, IL 60604
Weekdays 8:30 a.m. to 5 p.m.
(312) 913-3200

RTA Customer Service
175 W. Jackson Blvd, Suite 250
Chicago, IL 60604
Weekdays 8:30 a.m. to 5 p.m.
(312) 913-3110

communications@rtachicago.org

RTA Community Outreach
(312) 913-3144